Dr. Kenneth DeSeve, a noted Spokane therapist, has spent his professional life in pursuit of excellence in his field and helping others
Throughout the course of his career, Dr. Kenneth L. DeSeve has positively impacted the lives of many individuals. A recent client evaluation survey found that Dr. Kenneth L. DeSeve's patients consistently give him the highest marks, especially in terms of service as well as quality of the therapy.

/Mental Health News Articles/ - October 20, 2006 - The survey instrument used by Dr. Kenneth L. DeSeve is based on the "Client Satisfaction Questionnaire-8." This highly researched and well-developed tool is used in mental health facilities nationwide. These questionnaires are important, as they serve a multitude of purposes. First, the provide practitioners, such as Dr. DeSeve, with insight into patient perception of the services provided. They also enable patients to have a voice in the practice improvement and development process. Third, Dr. DeSeve will be able to use client responses to improve his services, based on the feedback provided. The survey conducted to evaluate Dr. Kenneth L. DeSeve contained 18 questions, with 4 possible responses. These responses were ordinal, with 1 representing the lowest score and 4 representing the highest score. The survey questions sought to discover patient satisfaction in several areas, including: quality of services, location, timeliness, comfort, cost, treatment efficacy, quality of care, future recommendations, and client rights. Dr. DeSeve consistently received the highest marks of 3 and 4, indicating a high level therapeutic experience from his patients. The survey sample, n = 31, should accurately reflect the sentiments of his client population and is large enough to provide significant insight.

Dr. Kenneth L. DeSeve scored over 3.90 on average, on numerous questions. Dr. DeSeve's patients rated him with an average score of 3.96 across the following questions: "have your rights as an individual been respected?"; "when you talked to your therapist, how closely did he or she listen to you?"; and "if you were to seek help again, would you come back to your therapist?" For the question, "how competent and knowledgeable was your therapist?" Dr. DeSeve was rated an average score of 3.93. He received a 3.90 for the questions: "how would you rate the quality of the service you have received?" and "if a friend were in need of similar help, would you recommend our services to him or her?" These high marks on multiple questions clearly shows that Dr. Kenneth L. DeSeve's patients think he is a more than competent and extremely knowledgeable therapist who provides excellent service and is an empathic listener. Most of his patients have indicated that they would go back to him if they needed more therapy, as well as recommending him as a therapist if they had a friend who needed similar help.

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